Quantitative Surveys
Questions Addressed:
- How satisfied are users with the product overall?
- How likely are users to recommend the product to others (Net Promoter Score)?
- Which features are most or least valuable to users?
- What percentage of users encounter specific issues or behaviors?
- How often do users interact with specific features or functions?
- What demographic factors are associated with different user behaviors or preferences?
Best for:
- Measuring trends or patterns at scale.
- Comparing satisfaction or behaviors across segments.
- Prioritizing issues or features based on impact.